The Prime appears to be, well, past its prime. This upscale hotel’s location at the north end of Wangfujing Street (one of China’s most renowned retail strips) is solid, and the list of in-house facilities—including a pool, a large fitness room, a spa/salon, plus assorted dining and drinking options—could, in theory, warrant five stars. The attractive, generously-sized rooms have their virtues as well since all 400 come with modern conveniences like minibars, flat-screen TVs, and free (if erratic) Wi-Fi. Nevertheless, the property, which opened in 1992, seems tired overall... and the same could be said of the staff judging by repeated off-putting reports of service that ranges from indifferent to rude. The nickel-and-diming attitude that pervades the place doesn't help any either. With so many dazzling choices in the city, it might be best to stay on the safe side and book elsewhere.